Thank you so very much. I would consider moving to Fayetteville just to be close to Lee Hyundai. Everyone there has always been helpful, courteous, and responsive. I have never dealt with an auto dealership of any kind that treated people as well as you do. Sincerely,
-Sid W., Raleigh, NC , 5/8/13
I once was a car salesman at both negotiating, and one price dealerships. Our experience at Lee Hyundai went very smoothly, and we were treated in a friendly manner by everyone. Really enjoying the Sonata.
-David H., Supply, NC 3/13/13
LLLLee Hyundai's service department always does exceptional work every time I visit them. The staff all work well and the amount of time it takes them to complete the service is phenomenal. I will continue to take my vehicle to Lee Hyundai to be serviced
-Christine M., Raeford, NC 3/7/13
My overall shopping experience at Lee Hyundai was a pleasurable one. I was thoroughly satisfied with the manner in which Mike Placa handled our deal. He answered all my questions and had a firm knowledge of the product he was selling. Very professional and courteous. I will definitely recommend Mike Placa and Lee Hyundai to everyone I know who's shopping for a new vehicle!
-Eric G., Fayetteville, NC 2/26/13
Lee's salespeople, Quiomara and Drew were very helpful. On December 31, I had another gentleman who was very helpful. He basically talked me into the Hybrid. And of course, Nick, Sales Manager, was very nice and he got me the deal I was looking for. So far, everyone I have come into contact with at Lee has been very nice and helpful. Kelly was very educational and helpful. They have called me several times to thank me for my purchase and to see if I needed anything. Of course, I keep joking with Drew that I need my car filled up with gas again. I picked this dealership because they paid to have several Christian groups come and play for the Fayetteville area. I heard Lee's advertisement on 107.3 radio station. I like to support Christian companies. I am truly happy with my new car.
-A Very Happy Customer, Fayetteville, NC 2/5/13
I dropped the vehicle off, was greeted immediately, and provided my
voucher for the servicing. I walked next door to browse Pep Boys for less
than one hour and when I returned the oil change was complete, interior was
vacuumed, and the vehicle had been washed. You don't get any better than
this. Thank you.
-Leroy T., Sanford, NC 1/19/13
I've bought 5 vehicles prior to my Genesis Coupe. This purchase has been the best car buying experience so far and I will recommend Lee Hyundai to all my friends and family. You guys have definitely earned a repeat customer. Keep it up!!!
-Lawrence T., Cameron, NC 12/27/12
I have now purchased five vehicles from Lee Hyundai. There is a reason this dealership continues to earn my business each time I purchase a new vehicle. I previously worked in car sales and am familiar with the techniques dealerships use to maximize profit when selling a vehicle. Lee Hyundai doesn't attempt to mislead customers in the sales process. From the moment you walk into the front door of the dealership, to the moment you take delivery of the vehicle, the staff at Lee Hyundai maintain a truly high level of professionalism and customer service. Many car dealerships create a stressful atmosphere when it comes to car buying, and many salesmen are pushy with customers. This isn't the case at Lee Hyundai. I continue to do business at this dealership because I know my business is appreciated and that as a customer I am valued. I have recommended Lee Hyundai to many of my friends and family. I would like to specifically comment on Juan Garcia, a member of the finance department at Lee Hyundai. I first met Juan in 2008 when I purchased my first vehicle at Lee Hyundai. Juan's professionalism impressed me right away. Since being promoted to the finance department, Juan has been involved in the last two vehicles I have purchased from Lee Hyundai, a 2013 Sonata and 2013 Elantra GT. Juan continues to provide a high level of professional service. I really cannot say enough about Lee Hyundai and the level of service that is commonplace at this dealership. Although I believe Hyundai makes an excellent product, my experiences with this dealership has earned my loyalty and my business.
-Jarryd R., Hope Mills, NC 12/20/12
After purchasing my 2009 Aveo, I began having problems with it within two days, but Annette Johnson told me to bring it in the same morning I called to inform her of the issues. I must admit, I thought was going to have a battle on my hands to get my new car repaired. I was truly surprised. Annette Johnson has handled my case as a professional, and has been more than helpful.
-Nancy D., Fayetteville, NC 12/13/12
I have owned Hyundai vehicles for over 16 years now and I have used many service departments (Ret Military). Lee Hyundai, in my opinion, is the best in the US hands down.
-James B., Parkton, NC 12/13/12
I had the best experience with Lee Hyundai! Bryce Gaines is a wonderful asset to your company and I would suggest hanging on to him! He was courteous and very professional. He remembers me when I come in for any reason and every person that I see working greets me with a sincere smile as I pass by. This is the way it should feel when making such a large purchase. You are truly setting the bar for the competition. I am now a loyal customer. Thank you again!
-Erica N., Raeford, NC 10/31/12
Matt always knows how to make the customer feel appreciated. He offered to have the car washed because he noticed a little bit of dirt on the body. Thanks for the great customer service!
-Richard S., Hope Mills, NC 10/19/12
From the time I walked in to the time I left, I felt as if I was important.
-Wanda R., Fayetteville, NC - 10/11/12
The staff at Lee Hyundai is beyond exceptional! I will highly recommend Lee Hyundai to anyone I know in the market for a new vehicle. Our new car [2013 Hyundai Sonata Gls] is wonderful. I will never shop for a car anywhere else in the area again. I look forward to doing future business with this dealership!
-Mark L., Fayetteville, NC - 10/2/12
Dear Mr. Hammer,
We recently had some work done on our daughter's 2004 Santa Fe. This vehicle is particularly special to our family as it belonged to my Mom who passed away in June. It was given to our daughter by her grandmother before her passing. After driving it for several months, we noticed a problem with what we thought might be the transmission. We called the service department and spoke with Matt Harner who has helped us on several occasions with our own 2007 Santa Fe. With that being said, Matt is the reason for this letter.
I feel as if some people are so quick to complain, so I want to make sure credit is given when it is due. Matt has always been very quick to help us and to address any of our concerns. He is very personable, yet professional. He is knowledgeable and informative and has always been willing to answer any questions what we may have. Even before Matt knew how special this vehicle was to our family, he was more than eager to try and fix the problem. His willingness to help put us at ease. I believe the personable and professional customer service Matt offers his customers is a rarity these days.
We would highly recommend the Hyundai vehicles, as we have been a proud owner for over 6 years now. Included in this recommendation would be the excellent customer service given by Matt Harner and the service department.
-June B., Fayetteville, NC - 9/24/12
I would recommend Lee Hyundai to anyone!! I love my new car!! Special thanks to Sheila Harrison and Tony Calcutt...they were the best I have ever dealt with in buying a car!!!
-Michael T., Raleigh, NC - 9/26/12
This is our second purchase with Lee Hyundai and I cannot stress how amazing our service was. Bryce was extremely knowledgable and took all extra steps to make sure we purchased the right vehicle for us. We have referred Lee Hyundai many times and will continue to in the future. Thank you Bryce for your OUTSTANDING service!
-Jennifer F., Fort Bragg, NC - 9/23/12
I have worked with Matt in service on several occasions. His professionalism and approach are exceptional. Thanks Lee Hyundai for once again meeting and exceeding my expectations!
-Shane W., Fayetteville, NC - 9/21/12
I am very impressed with the whole buying experience. I love the way the car handles and the gas mileage is exceptional. Thanks to all who participated in the process.
Thomas C., Pinehurst, NC - 9/21/12
I have purchased over 20 cars in my life time. Jose Molina was by far the best sales person I have ever worked with. His impressive technical knowledge of not only the vehicle I purchased, but also others that I considered; his people skills were impeccable, courteous and respectful; the overall buying experience was a joy.
-an Apex, NC customer, 7/5/12
This was truly the best buying experience I have ever had when purchasing anything!! The staff at Lee Hyundai was excellent and I would recommend them to everyone.
-Curtis G., Fayetteville, NC 6/27/12
From day one, Lee has been exceptional in all of its dealings with us. And we appreciate it and will remember it.
-Pamela L., Sanford, NC 6/15/12
My internet salesperson Sharon Stafford was exceptional. She kept in contact with me and got everything in order without me having to drive 3 hours just to see if I could purchase my vehicle. Other dealerships I've inquired to always tell me they need me to come into the dealership before they can proceed with anything. That tells me that your business is technology forward and I believe will continue to flourish because of this.
The sales manager I worked with, I didn't catch his name was exceptional as well. I know he worked very hard to get my loan pushed through when no other dealership I inquired would give me the time of day.
My salesperson I had when I came to take delivery of my vehicle was excellent also. He showed me everything on my vehicle I had questions about. Made sure I was set up with my Bluelink and Bluetooth before I left the lot.
I can tell that every one of your employees go above and beyond for their customers and it's appreciated. Seeing the sales team outside waiting and working hard for potential customers let me know that Lee Hyundai gives top customer service.
-Jessica L., Fayetteville, NC 6/2/12
Don Strickland provided the best service and support that I have had inover 30 years of buying and selling/trading in cars. He was TRULY an expert in all aspects of sales and service! I've already recommended himand Lee Hyundai to friends and family and am considering buying another Hyundai from him in the near future for my son! GREAT JOB!
-Mike . M, Carthage, NC 5/22/2012 4/2/12
Internet sales process is top notched, I purchased the vehicle for my daughter and we had visited multiple dealerships over the past few weeks. Since this was her first experience with purchasing a vehicle she was shocked with other dealerships methods but very pleased with her experience at Lee Hyundai.
- Clifton W., Raleigh, NC 05/21/2012
The Hyundai Sonata Hybrid I purchased has performed exceptionally well and has garnered many compliments. Lucious Garner was a very professional and forthright salesman. Mitch Peterson was a great internet manager providing truthful and responsive information. Lee Hyundai's prices and service were accurate, honest, and unbeatable. I will recommend Lee Hyundai to ANYONE I know who's even considering purchasing a Hyundai.
- Marc T., Greensboro, NC 4/2/12
My sales rep did an outstanding job. The staff was extremely professional and thorough throughout the process.
- Darren D., Hope Mills, NC 2/23/12
I had the best experience. I was met by Lucious, and he explained to me that my salesperson was assisting some one else, but he would assist me until he was complete, he secured keys from my interest list. My salesman soon arrived and he was the greatest. Drew was a gentle man, and DID NOT RUSH ME, he gave information that was needed while not trying to push a sale. Because of that and the whole comfortable environment including the secretary(receptionist), I have referred Lee Hyundai to my friends...
- Belinda B., Pinehurst, NC 02/20/12
As usual another wonderful visit to Lee Hyundai. I can truly say that I have found one of the BEST dealerships to take our cars to. I had a scheduled appointment on Friday for a basic oil change, unfortunately because of my job, I was unable to make it on time and unable to call to let them know. I arrived I believe almost an hour late. Upon my arrival I was greeted with a smile by Anthony, and after my apologies he told me "No worries, we will take care of you." Who would not want to come back to a dealership when you can have quality customer care like that. I think my wait was very reasonable, didn't even have time to read through a magazine. Once my car was done, Anthony let me know. I asked him how his baby was as I knew he was a new dad. It is so nice to know the people who deal and work on your car and to be treated with such respect. I can't thank Anthony enough for all his hard work and his outstanding customer service. Thanks again Anthony and Lee Hyundai for a good experience!
- Daniel And Cristy K., Fayetteville, NC 1/16/12
My wife and I were directed to Lee Hyundai through a friend. Our experience with Lee Hyundai (thus far) has been above reproach. From my first contact with Mr. Franklin Wheeler, we couldn't have asked for anything better. The entire process I'd rate as being one of the best (if not the very best) automotive buying experiences I've had to date. The entire staff at Hyundai made our buying experience a most pleasant one. We look forward to sending others to Lee and I'm sure they too will be as pleasantly surprised as we were with the process. To all those behind the scenes that we never met, "thank you" and we look forward to many years of great service at Lee Hyundai.
- Joseph P., Calabash, NC 1/15/12
This dealership is awesome. They have always assisted me with the utmost professionalism and I would recommend them to anyone!
- - Krista L., Fayetteville, NC 1/15/12
I am glad we drove down to purchase this vehicle. Its a long drive, but I would do it again. Great car for the money. Very pleased. Annette was great.
- Constance B., Lynchburg, VA 1/13/12
I was very impressed with the people I dealt with. I spoke with Kim on the phone the day before and she answered all my questions and sent the information I requested right away. The next day I came down and she turned me over to Bryce who did a nice job of going over the features of the car and test drive. Juan in finance and the lady who went over Blue link, also did a great job. This was the best car buying experience I have had and hope the servicing of my car goes as well at your dealership. It is very hard to find people who are good at their job and do it the right way.
- James M., Sanford, NC 12/28/11
Anthony,as always, was a true professional in accommodating my tight work schedule.
- Tyrus J., Hope Mills, NC December 2011
I was satisfied with this visit and Anthony is a very nice and pleasant person to work with. He does what he says he is going to do to get your car service done.
- Sherrie F., Parkton, NC December 2011
I went to two Hyundai dealers before Lee Hyundai. I wanted a place that had exceptional service and was willing to work with me on price. Lee Hyundai did just that. Thanks!!!!
- Emily V., Durham, NC December 2011
The whole family absolutely adores the KIA Sedona that Eric sold us from your previously-owned vehicle stock yesterday. The kids have even already claimed their favorite seats and are coming up with excuses to take long trips. When it comes time to get a second vehicle or to get a newer one, we'll be sure to go to Lee Hyundai to do the shopping. Thanks again. One extremely satisfied customer, James.
- James C., Fayetteville, NC October 2011
This is long overdue but I wanted to give a HUGE shout out to Frankie Wheeler and Patrick Graham at Lee Hyundai of Fayetteville. We recently purchased a vehicle from them and had an outstanding experience. I have never had a good experience purchasing a vehicle until now and Frankie Wheeler and his staff at Lee Hyundai of Fayetteville will have a customer for life. Thank you to Johnny Robinson for recommending Frankie to us. If you are looking for a dealership that provides top quality customer service, be sure to see Frankie and Patrick at Lee Hyundai of Fayetteville.
– Charisse S., Fayetteville, NC October 2011
Hey guys! Just wanted you to know we are loving the Santa Fe. It is everything I didn’t think it would be: agile, responsive, fun, roomy and, dare I say it, FAST! Thanks to Matt Harmer for helping us out.
- William B., Fayetteville, NC October 2011
Feels great having something to call my own. Thanks to Lee Hyundai and Kalvin Daniels.
- Michael Ladson, Fayetteville, NC October 2011
To The Service Manager of Lee Hyundai:
We were recently returning to our home in Melbourne FL from a trip to New York. We entered North Carolina about 6:30 PM and stopped for supper and also to get gas. Shortly after entering I95 we began to have problems with our car. The engine was missing and then would start racing. Most times I could only go about 60 MPH which is very dangerous on I95. The problem continued on and off until I knew we had to stop. We pulled off at exit 49 in Fayetteville and stayed for the night. I did not get much sleep not knowing what was wrong with the car and how I can have it repaired. We looked in the phone book and saw there was a Hyundai dealer in Fayetteville and we took a chance and called them. Note this was on a Friday which is always a busy day for the repair shops. I spoke to Anthony McAuly and explained our situation. Despite being quite well booked for that day he told us to come in and he will see what he can do. He also gave us excellent directions right to your dealership.
When we got there I am sure Anthony saw the worried look on our faces and quickly assured us they will service our car and find the problem. We are both senior citizens and I have a heart condition so this was very comforting. Shortly thereafter the car was brought in the shop and Anthony kept us well informed of what was being done to the car. The shop ran several tests including a road test. They could not find any problems except for a slight amount of water in the gas tank. The shop concluded we probably picked up some bad gas. That was exactly what Anthony thought after I explained the symptoms. He told us to put in the highest octane gas we could find for the next several gas stops. I started doing this and for the next hundred miles I had several minor misses. After that I kept filling the car with 93 octane, not letting it get any lower than half a tank. I had no problems the next 450 miles and got home safely.
We cannot begin to thank Anthony and the rest of the people at Lee Hyundai for the wonderful service and compassion they displayed. We found ourselves in a serious situation 550 miles from home and you came to our rescue.
Thank you once again.
George & Carol N., Melbourne FL, 9/12/11
More happy customers...
Mr. Hammer and Mr. Wheeler, I wanted to take a minute and let you both know about my experience at your dealership. I am a new owner of a 2012 Hyundai Elantra. A couple of months ago I started contacting several Hyundai dealerships - one being less than a 1/4 mile [from] where I work in Cary. I was looking for a manual transmission Elantra. Out of all the dealerships I contacted, yours was the only one that kept me up to date on your inventory.
Sharon Safford was the reason I came to your dealership. She continually kept me up to date on my search for a manual transmission Elantra. No other Hyundai dealership came close. It was Sharon's emails and voice mails that brought me into your showroom. I can't say enough about how much Sharon's dedication to her job and nice personality made my decision to come to your dealership easy. She is an asset to your dealership.
I also have to mention my sales associate Patrick Graham. He made it a pleasurable buying experience. He didn't try and pressure me in any way. He knew about the car I was test driving (that's important). As I was getting ready to leave your dealership in my new car, I noticed a scratch on one of my windows. I pointed it out to Patrick and he is currently taking care of that issue. He is also an asset to your dealership.
Thank you for running a business with people like Sharon and Patrick. It's getting harder and harder to find good customer service these days. It means a lot me.
- Christian S., Cary, NC 9/06/11
I had a very pleasant car buying experience. The courteous service of Mr. Jose Molina on my first visit to the dealership, made me buy the car from them.
- Tariq N., Fayetteville, NC 8/31/11
I had a nice experience, better than anticipated. Anthony was very personable. I think he really cares. He works hard to stay on top of things. He assured me that I was not going to get ripped off. I did not feel pressured. I did not get hit with a big bill either. I was surprised. I will definitely be back. I also appreciate the coupons emailed to me.
-Diane I., Fayetteville, NC 8/23/11
Ms. Walters was the personnel who serviced my concerns. She was very understanding with my situation time line. I'm deploying in less than one month and needed to drive from NC to PA in two days. She was able to get my car serviced and repaired the same day. I really appreciate what she did for me. It feels good to know there is caring personnel such as Ms. Walters in your dealership. I'm grateful for her help! So thank you! Service manager may contact me if need be.
- Linda G., West Mifflin, PA, 8/1/11
Salesman Brice is truly a plus for Lee Hyundai. My wife and I enjoyed our purchase experience with him. Not only did Brice sell us a car [2012 Hyundai Sonata], but also shared in good conversation. Our hope is that the service we get from our car is as good as the service we received from our salesman.
- Harold J., Lumberton, NC 7/25/11
To whom it may concern,
I am happy to be sending you this enclosed check for the purchase in full for my father, John E.’s, new Sonata SE. I want to take a moment to let you know that the time spent dealing and working with Frank Wheeler and Shelia Harrison made this process enjoyable. And for that we look forward to doing business with them and Lee Hyundai again in the future. And to the person who hired these two, you should pat yourself on the back.
Once again, thank you so much for all your help in getting this beautiful car as a gift to the BEST man we ever meet – my dad, John. Sincerely,
- Laurel E., Cary, NC 6/13/11
Dexter Dove was an amazing salesperson! Not only did he show me all the features of the Sonata, but he took the time to make my buying experience personal. Even though he was trying to sell a car, he also tried to get to know me and my family as well. I have also had contact with him after my purchase so he could help me with canceling my former Nissan's extended warranty. He went above and beyond my expectations. I love my new car and even though I don't expect to be buying a new one any time soon, my next car will be from Lee Hyundai! When others compliment me on my car daily, I am sure to let them know about Lee Hyundai and the amazing Dexter Dove! Thanks again!
- Kelsey H., Pembroke, NC 5/7/11
Lee Hyundai staff was excellent when it came to customer service. They put my needs 1st. They answered all questions I had, they actually took time to make sure I was comfortable during the wait process. I have recommended a few friends to go and speak with them about purchasing a Hyundai. Mike Shafs is very personable as well as Jose. Thanks!!!!! FYI they made this process very easy. This is the 1st brand new car I have ever owned and I love it.
- Rachel G., Tabor City, NC 4/14/11
Scott, Elaine, and Anthony have been exceptional from day one that I brought my 2004 Santa Fe in with a front end problem. You guys always said basically that you did not want to give me my vehicle back until it was "done right," "the problem is fixed." Kudos to all who had a hand in rectifying a problem that I was beginning to think was not fixable. The Lee Hyundai Service Department is second to none!
- David W., Fayetteville, NC 4/11/11
Lee's service continues to be exceptional. I love being able to make an appointment at a moment's notice and getting in and out in more than reasonable time.
- Renouard S., Hope Mills, NC 4/9/11
The whole process from initial greeting to driving off the lot in a new car was pleasant. Bryce was never over bearing or pushy and always explained exactly what he was doing. I've bought many cars and I have to say that my experience with Lee Hyundai was the best one to date.
- Gary C., Fort Bragg, NC 4/8/11
I brought a Hyundai Sonata LTD, not the 2.0T. This is my third Hyundai Sonata and each time Juan Garcia was my salesman. My loyalty to buying Hyundai cars in part is because of him and his true professionalism. I recommend anyone buying a car to Juan Garcia and Lee Hyundai, unconditionally.
- Joette G., Fayetteville, NC 4/1/11
Our Sales Consultant Matt did an outstanding job. He demonstrated a lot of patience while helping my wife and I find the right car. He also spent a lot of
time and was very helpful going over features of the car at delivery. The management team also did a great job to satisfy us with fair value for our trade. We
are very happy that we chose Lee Hyundai..
-Robert L., Red Springs, NC 3/28/11
I would like to say thank you for all the great work you and your service department did for me and my car. I would like to especially thank Ms. Walters, who ensured that I had transportation and kept me informed at all times about my car. So the whole service department gets 100% customer satisfaction.
- Paul M., Fayetteville, NC 3/22/11
This is my first Hyundai purchase and after a week I am still in love with my new Elantra! It's a great investment and I'd completely recommend the salesmen I worked with and the business itself. They did everything to make my purchase easy and work for me. Thank you to all I worked with and I will be sure to refer friends to you in the future.
- Cynthia M., Fayetteville, NC 3/17/11
We thought for years that the only cars that would meet our expectations were a Chevy Impala or a Buick Lucerne, but now we know that the Hyundai Sonata beats them all.
-Judy L., Fayetteville, NC 3/16/11