"Easy," "Quick," and "Truly Professional" are the words to describe this car buyer’s experience:
“The purchase of my vehicle at Lee Hyundai was by far the easiest and quickest vehicle purchase I have ever experienced. Keep up the awesome service!”
Kimberly B., Hope, NC 7/1/2010
After the purchase of her new 2009 Hyundai Sonata GLS on June 3, 2010, Debra S. described her experience as "truly exceptional." She went on to comment:
"Mr. Dove was great to us! His kindness and customer service was exemplary. You are blessed to have him working for your company! His knowledge and guidance was invaluable to us. This is my second vehicle purchase and I will definitely come back. Please tell him I am more grateful than he will ever know."
Debra S., Hope Mills, NC
My family and friends love our brand new 2010 Hyundai Genesis!:
"Consumers Reports led me to look at a Genesis. The upscale features/design far surpass other comparable sedans. I love the charcoal/black interior, and with the night lighting on the dash I feel like I'm driving a plane in the sky! The speaker system is mellow and the XM choices are beyond what I have ever experienced. What don't I like about the car - nothing. "My family and friends love the car also."
Jean W., Southern Pines, NC
The owner of a brand new 2010 Hyundai Elantra described his Lee Hyundai car-buying experience as "the best experience I’ve had compared to other new car dealers. Great staff!!!!!"
William J., Cary, NC
This 2008 Hyundai Santa Fe found a new home in Virginia!
The new owner stated "I truly enjoyed my experience at Lee Hyundai. Mr. Blizzard, our sales representative, was outstanding - no pressure, explained everything to us, and most of all he was very professional, and knowledgeable, which made me feel good about purchasing my car. Thank You."
Jacqueline B., Newport, VA
This customer is "GLAD WE MADE THE TRIP!" "Awesome" and "truly exceptional" are other words he used to describe the experience of purchasing a 2010 Hyundai Genesis at Lee Hyundai. Furthermore, he stated "glad we made the trip that Saturday morning. We arrived at 9am and Tony was ready and waiting for us as we piled out of the mini-van. We love the Genesis and appreciate Tony's help in purchasing it!"
Alan L., Raleigh, NC
"Easy, affordable, and fun" describes this buying experience!
I went into Lee Hyundai expecting to get an estimate on my trade-in vehicle and to only test drive the 2011 Sonata. My salesman, Marcus, didn't even seem like a salesman at all. As soon as we walked onto the lot and met Marcus, he made it seem like nothing else mattered and we were family. Our overall satisfaction was his main goal. I've never walked onto a car lot and felt so reassured and so confident about buying a brand new car. Once we took the test drive, we went inside and talked about payments and so forth. Duane, the mathematician, wouldn't stop until I was completely satisfied with my monthly payments! This told me they were going to do everything in their power to make this car affordable for me. I want to express my sincere thanks to everyone at Lee Hyundai who made this buying experience so easy, affordable, and fun. Thanks again!!"
T. Taylor, Fayetteville, NC 4/16/10
..."100% Satisfied!"
S.A. Rigg purchased a 2010 Hyundai Sonata GLS on March 29th, 2010. He commented "buying our Hyundai Sonata is probably one of the best purchases we have ever made." After rating every facet of the delivery experience as "truly extraordinary, he added "we are truly 100% satisfied with our vehicle and the experience with Lee Hyundai!"
S.A. Rigg, Hope Mills, NC
I HAVE NEVER HAD A BETTER EXPERIENCE AT A DEALERSHIP AS I DID A LEE HYUNDAI!!! THE PEOPLE WERE VERY HELPFUL!!! WE HAVE ALREADY SUGGESTED THAT SOME OF OUR FRIENDS USE LEE HYUNDAI AS THEIR NEXT CAR EXPERIENCE. WE COULD NOT BE ANY MORE SATISFIED THAN THE PEOPLE THERE HAVE MADE US!!!"
David P., Fayetteville, NC
From a "VERY SATISFIED" customer...
Mr. Alexander S. purchased a 2010 Hyundai Genesis 2.0 on February 20th, 2010. He stated that he was "very satisfied" with his purchase and delivery experience, and that the assistance from his Sales Consultant was "truly exceptional." He went on to comment:
"Dealing with my sales rep at Lee Hyundai was a night and day comparison to previous endeavors in car buying. He went above and beyond my expectations of what "normal" customer service is. Please promote that guy or a pay raise, because he has the sales thing down pat.
Alex S., Fayetteville, NC
Letter of Appreciation
Jan. 29, 2010
Dear Mr. Morgan:
We wanted to let you know how impressed we were with one of your employees. We wanted you to know that Annette Johnson was so very helpful and she went above and beyond the norm to make the deal work. We are the proud new owners of a Hyundai Santa Fe thanks to Annette and all her efforts!
Sincerely, Lillian S. and Mary Z.
From Dog and Owner Perspective…
On January 23rd, 2010, Dixie C. purchased a new 2009 Hyundai Santa Fe SE Limited at Lee Hyundai. According to her responses on the feedback questionnaire, every aspect of her experience at our dealership was "truly exceptional." Dixie went on to comment:
MY SANTA FE IS THE BEST "FEELING" CAR I HAVE EVER OWNED, INCLUDING MERCEDES & ACURA. IT IS A JOY TO DRIVE ON A HIGHWAY & THE SPACE IS GREAT. MY DOG LOVES THE CAR ALSO - HIS VISIBILITY FROM HIS CAR SEAT IS GREATLY IMPROVED - HE IS FINDING A WHOLE NEW WORLD TO BARK AT. THANKS FOR TAKING SUCH GOOD CARE OF ME. ANNETTE DID AN EXCELLENT JOB.
Dixie C., Myrtle Beach, SC
"TRULY EXCEPTIONAL!"
After he purchased his 2010 Hyundai Santa Fe GLS on January 18th, 2010, Barry B. commented…
"Juan was my sales consultant and he was great! I did not feel pressured and that was great. He continued to work to get to the price I had said I needed to be at to purchase. Thanks, Juan, for all your help."
Barry B., Four Oaks, NC
Furthermore, in the post-purchase survey, Barry gave a score of "Truly Exceptional" to every single question regarding Sales Consultant, the financial process, the purchase and delivery experience, and satisfaction with his vehicle. Barry says he will definitely recommend Lee Hyundai to everyone for their next vehicle purchase.
"Great people skills, knowledge of product, and absolutely professional…"
…are words that Edna and John C. used to describe their buying experience at Lee Hyundai. On January 13th, 2010, Edna and John became the proud owners of a new 2010 Hyundai Genesis. This is what else they had to say about their experience and their new vehicle:
"Lee Hyundai's dealership and its employees were exceptional in every way. From the first call to Mitch, the internet person, to Frank, and then to Joe Singletary, our salesperson, we were treated so nicely and professionally that we would not consider another dealership. Everyone there was well-informed -- they really knew their product! They were polite, answered all our questions, and offered help in any way. We think this is an incredible group of people and that is what counts! Thanks for the really nice experience. Of course, we love the car and right now we're the most popular couple in town. Everybody comes by and wants to see our new car. We love it."
Edna and John C., Mayodan, NC
Sandra B. from Morrisville, N.C. purchased a brand new 2010 Hyundai Genesis on January 6th, 2010. When asked to rate her experience at Lee Hyundai – based on assistance from her Sales Consultant, the financial process, the purchase and delivery process, and her overall satisfaction with her car – Sandra described her experience in all categories as "truly exceptional."
Sandra commented that "the folks at Lee Hyundai were great to work with! I had shopped two other Hyundai dealerships in the Raleigh area. The employees at Lee Hyundai were excellent to work with and I will recommend them to others and plan to do business with them in the future. Kudos to Lee Hyundai!!!!"
Sandra B., Morrisville, NC
Jane and Arthur R. purchased a 2010 Hyundai Sonata GLS on November 20th, 2009. In an online survey, they rated every category of their buying experience as "truly exceptional." The couple wrote:
"We have dealt with Lee Hyundai numerous times and each time is great. They knew we didn't have a lot of time, so went to great lengths to help us quickly. Each and everyone of the sales staff and business staff are wonderful. A special thanks to Annette Johnson for helping even though we weren't her customers in the beginning. She is an asset to the company and Lee Hyundai. Thank you."
Jane and Arthur R.
James E. purchased a 2009 Hyundai Genesis on October 29th, 2009. After a recent visit to our Service Department, James wrote:
"Over a 20-year span, I have been involved directly with several manufacturer dealerships (Honda, BMW, Nissan, Ford) and I can honestly say I've never met a service rep like Justin. He exemplifies the utmost courtesy and genuine concern for the customer's problem and getting it resolved. Justin is a valuable asset to your service dept. I commend the Service management in recognizing his attributes and his perspective contributions to the service dept. at Lee Hyundai." - James E.
